Terms and Conditions
Terms & Conditions – Brooks & Willow New York
This website is operated by Brooks & Willow New York.
Throughout the site, the terms “we”, “us”, and “our” refer to Brooks & Willow New York.
Brooks & Willow New York offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
By visiting our website and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms and Conditions (“Terms of Service”, “Terms”), including any additional terms, conditions, and policies referenced herein and/or available by hyperlink.
These Terms apply to all users of the site, including without limitation browsers, vendors, customers, merchants, and contributors of content.
Please read these Terms carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms.
Article 1 – Definitions
Withdrawal Period
The period during which the consumer may exercise their right of withdrawal.
Consumer
A natural person who is not acting in the course of a profession or business.
Business
A natural or legal person offering products and/or services remotely.
Distance Contract
A contract concluded between the business and the consumer within the framework of an organized system for distance selling.
Article 2 – Company Identity
Company Name: TR Digital Ventures LLC
State of Formation: Wyoming
Registered Address: 30 N Gould St, STE R, Sheridan, WY 82801, USA
Article 3 – Applicability
These Terms and Conditions apply to every offer made by the business and to every distance contract concluded between the business and the consumer.
Before the distance contract is concluded, the text of these Terms and Conditions will be made available to the consumer.
Article 4 – The Offer
If an offer has a limited period of validity or is subject to conditions, this will be explicitly stated.
The offer contains a complete and accurate description of the products offered.
Images of products are intended to provide a realistic representation of the products offered. However, colors and details may vary slightly depending on screen settings.
Obvious mistakes or errors in the offer are not binding on the business.
Article 5 – The Contract
The contract is concluded at the moment the consumer accepts the offer and fulfills the associated conditions.
If the consumer has accepted the offer electronically, the business will confirm receipt of the acceptance without delay.
Article 6 – Right of Withdrawal
Consumers have the right to withdraw from the contract within 14 days after receiving the product, without giving any reason.
To exercise the right of withdrawal, the consumer must notify the business by contacting:
Info@brookswillownewyork.com
Article 7 – Costs in Case of Withdrawal
If the consumer exercises the right of withdrawal, the costs of returning the product are the responsibility of the consumer.
Products must be returned in their original condition and packaging.
Article 8 – Exclusion of the Right of Withdrawal
The right of withdrawal may be excluded for products:
• Made to the consumer’s specifications
• Clearly personalized items
• Sealed items that are not suitable for return due to hygiene reasons once the seal has been broken
Article 9 – Pricing
All prices displayed on the website include applicable taxes unless otherwise stated.
Prices are subject to change without notice.
However, price changes will not affect orders that have already been confirmed.
Article 10 – Delivery
Orders will be processed and delivered within 30 days, unless otherwise agreed.
If delivery is delayed or an order cannot be fulfilled, the consumer will be informed as soon as possible.
Article 11 – Complaints
Complaints regarding the performance of the contract must be submitted within 7 days after the consumer has identified the issue.
Complaints can be submitted via:
Info@brookswillownewyork.com
We aim to respond to all complaints within a reasonable time.
Article 12 – Contact Information
For questions regarding these Terms and Conditions, please contact:
Brooks & Willow New York
Email: Info@brookswillownewyork.com