Shipping Policy

Shipping Policy – Brooks & Willow New York

Estimated Delivery Time

We aim to deliver your order as quickly and smoothly as possible.

Order Processing

Once an order is placed, we require 1–3 business days to process it.

Orders placed during weekdays are typically processed within 1 business day. Orders placed on Friday evening or during the weekend may take slightly longer to process.

Shipping Time

The estimated delivery time is 8–12 business days after your order has been processed.

Please note that delivery times are estimates and may vary depending on your location and external factors such as carrier delays or high seasonal demand.

Placing an Order

Ordering from Brooks & Willow New York is simple and secure.

Follow these steps:

  1. Go to the product page and click the “Add to Cart” button.

  2. Confirm that you have selected the correct size or color if applicable.

  3. Click “Checkout” and enter your shipping and contact information.

  4. Click “Continue to Shipping” to confirm your address details.

  5. Click “Continue to Payment” and select your preferred payment method.

Accepted payment methods include:

Credit Card (Visa, Mastercard, American Express)

Other secure payment methods available at checkout

  1. Click “Complete Order” and follow the payment instructions on your screen.

Security

At Brooks & Willow New York, all payments are secured using SSL encryption, ensuring a safe and reliable checkout environment.

Shipping Costs

We offer free shipping on all orders. There are no additional shipping fees regardless of the number of items purchased.

Shipping Your Order

Once your order has been processed, it will be shipped to the address provided during checkout. You will receive a confirmation email once your order has been processed and prepared for shipment.

Customer Support

If you have any questions regarding your order or shipping, our customer support team is happy to assist you.

Email: Info@brookswillownewyork.com